“From our first meeting with the Glendale Senior Dining management team, we got the immediate sense that the company’s work ethic and corporate culture would be a great fit with ours. When we asked for a proposal, they turned one around in a couple of days to address every detail.
The company’s references were impeccable. They spoke not only to the quality of Glendale Senior Dining food, but also its people; describing how Glendale Senior Dining is there to deliver, no matter what service you need.
It’s clear that our first impressions were on the mark. Talk about service—Rebecca Cunningham, Glendale Senior Dining’s District Manager, was onsite with us almost every day during the first month of operations. Today, our onsite manager, John Decourcy, and his staff work with us as if they are employees of Mark Wentworth Home. They care deeply about understanding our business and are always adding unique, clever touches to menus to make the dining experience special for our residents.
When I ask residents for feedback on the quality of Glendale Senior Dining food, they tell me they’re very pleased. Having Glendale use their considerable resources to take responsibility for management of staffing and every other aspect of food service has been a tremendous benefit to us.”